Many businesses found it very difficult to connect to clients, especially when they are international clients. Businesses need to worry about time differences, languages, or even traditions. Well, you might want to try skype. Most people know that Skype existed but they might not know how to make the best of it. Skype is actually a very useful tools for businesses if they know how to utilise it effectively.
Generally, just like other tools, it provide users with chat features, file transfer, making calls, video calls. Thus, all of the general features offer businesses useful tools that they can use. Therefore, there are some tips that I found that would pretty much help all those businesses make the best use of skype!
Do you know that Skype have Screen Sharing features?
Yes! they have Screen sharing feature, so in another word, when you are video calling, you can share your computer screen with another person whom you are talking to on the other side! By just right click and click "Share your screen"
How about Skype Extras? Just like other similar tools, Skype offer many plug-ins that users can download for example, call recorder, voicemail features etc. Some of the plug-ins also will ease your business when you seriously need team conferences.
Skype also has Call forwarding! users can set up call forwarding feature on their skype, which you can set it to forward calls from your skype to your phone. Thus, this can easily be set up in "Tools" menu.
Sneaky on your employees much?Ok, there might be other use to it as well... this is obviously something you might want to consider, when there's no time, it's nearly deadline for the project! When you are overseas and suddenly you need to check out something at the office? Users can create two skype accounts and set one of the account as auto-answer any calls coming in and set it to start video calling automatically, then you can see what's going on.
Note that, this won't work if one of the account is not online... : )
The last tip is obviously something any businesses might want to consider, Skype = customer service tool? There's a feature called "Skype button" which allows customers to contact your company easily, and you can make this a customer support number!
Remember that this obviously help reduce a whole lot of costs. Hope you enjoy all these tips to enhance your Skype experiences.
Next blog coming soon : )
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Skype has the same effect as Yahoo n MSN, however businesses chosed Skype as a communication Tools. As far as I was told, Yahoo n MSN are considered as n inppropriate programs that will reduce their efficiency of their employees.
ReplyDeleteMaking Calls via Skype help us to hear businesses to make call will better quality.
Any future accountants want to work for Deloitte? Make sure you can go arround with Skype...They blog most of the usual communication tools. (_ _")
Yea, I've heard some of the businesses just don't allow their employees to use Yahoo, MSN, Skype services or other social media tools at all actually. I'd say it's a matter of balance and control. If they can create effective culture of employees making the use of social media, I think in one way or another, it has to improve something. However, again, as it's so open, it's very hard to control how employees are using it.
ReplyDeleteVery interesting info about Deloitte there! ; )